Telephone Support

Do you have a question about an existing order, or are you unsure about which product to choose?

We’re happy to help—please don’t hesitate to contact us by phone.

Customer Service: 0 20 41 - 10 70 21* (Mon–Fri, 10:00 a.m.–3:00 p.m.) // *Please note that charges may apply when calling from a cell phone network

Product and Purchasing Advice

... Phono cartridges, replacement styluses, and drive belts ...

Help and Inquiries Regarding Your Order

When calling with an inquiry regarding an existing order, please have the corresponding order ID* or order number* ready.

This will allow us to retrieve the order in our system as quickly as possible.

*The order ID/order number can be found in the order confirmation you received via email.

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