FAQ
Do you have a question about your existing order or are you unsure about the correct product selection?
We will be happy to help you. Please do not hesitate to contact us by phone.
Service telephone: +49 20 41 - 10 70 21* (Mon-Fri from 10.00-15.00 hrs) // *Please note possible charges from mobile networks
Product and purchase advice
... Cartridge systems, replacement needles and drive belts ...
Help and queries regarding your order
If you have a telephone enquiry regarding an existing order, please have the corresponding order ID* or order number* ready.
This will enable us to call up the process in our processing programme as quickly as possible.
*The order ID/order number can be found in the order confirmation which you received by e-mail.